Privacy Policy

Paulina Elizalde (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you use this website, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily provide through our contact and consultation forms, including:

  • Full name
  • Email address
  • Phone number
  • Service of interest (buy, sell, home loan)
  • Preferred appointment date, time, format and time zone
  • Any message or details you choose to share

We may also automatically collect basic technical information such as browser type, device type and pages visited, used only to improve site performance.

2. How We Use Your Information

  • To respond to your inquiry and schedule a consultation.
  • To provide real estate and home loan guidance you request.
  • To send relevant updates related to your transaction, when applicable.
  • To comply with legal, regulatory and brokerage obligations.

We do not sell your personal information.

3. Sharing Your Information

Your information may be shared with:

  • Affiliated brokerage, lender and title partners strictly to support your transaction.
  • Service providers that help operate this website (hosting, forms, analytics).
  • Authorities when required by law.
  • This does not apply to mobile phone numbers or SMS consent data; see SMS Communications and Mobile Information.

4. Cookies and Analytics

This site may use cookies and similar technologies to remember your language preference and to understand how visitors use the site. You can disable cookies in your browser settings.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described here or as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct or delete your personal information, or to opt out of certain communications. To exercise these rights, contact us using the details below.

7. Security

We use reasonable administrative and technical measures to protect your information. No method of transmission over the internet is 100% secure.

8. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

10. Contact

For privacy questions, contact Paulina Elizalde using the details below.

11. SMS Communications and Mobile Information

If you opt in to receive text messages, we use your mobile phone number to send the messages you requested. Service messages and marketing messages have separate, optional opt-in checkboxes. Service messages may include appointment confirmations and reminders, follow-up on your home buying, selling, or home loan inquiry, and customer support. Marketing messages may include new listings, market updates, newsletters, and promotional offers.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all information-sharing categories described in this policy and will not be shared with any third parties, except service providers that deliver our messages (such as our SMS platform and wireless carriers).